1. Delete from inside the app
The easiest way to delete your account is directly from within the app:
- Open Invoice4You.
- Go to Settings → Account → Delete Account.
- Confirm your choice. Your account is deactivated immediately, and your data is deleted or anonymised within 30 days (usually sooner).
2. Delete by email
If you cannot access the app, you can request deletion by email:
Email
support@invoice4you.app from the email address registered to your account, with the subject line:
"Account Deletion Request"
We will verify your identity and process the request within
30 days (usually sooner).
3. Partial data deletion
You can delete specific items without deleting your entire account. From inside the Invoice4You app:
- Individual invoice: Open the invoice → tap the menu (···) → Delete invoice.
- Individual quote: Open the quote → tap the menu (···) → Delete quote.
- Individual client: Open Clients → swipe left on the client → Delete.
- Individual expense or receipt: Open Expenses → tap the expense → Delete.
- HMRC connection only: Open Settings → Tax (HMRC) → Disconnect. Your invoices and other data remain; only the HMRC link is removed.
For partial deletions, the affected records are removed immediately. The same HMRC retention rules described in section 5 apply — invoices and expense records may be anonymised and retained for up to 6 years where UK tax-compliance regulations require.
To delete your entire account, see section 4.
4. What is deleted
When you delete your account, the following are permanently removed:
- Your account credentials (email address, name, password hash)
- Your business and company profile data
- Your HMRC connection tokens (deleted immediately on request)
- The personal link to your financial records — your name, contact details, and identifying information are stripped from your invoices, clients, quotes, and expenses
In other words, the data that identifies you is deleted. The underlying financial transaction records are not deleted, but are anonymised so they can no longer be traced back to you — see the next section for why.
5. What is retained
Please note: Some financial records are retained after account deletion because UK law requires it. These records are anonymised — your name, email, and contact details are removed, leaving only the transaction data HMRC requires us to keep.
- Financial transaction records (invoices, expenses) are retained, in anonymised form, for the period HMRC requires — currently up to 6 years under UK tax-compliance regulations (VAT Act 1994; Companies Act 2006).
- Anonymised diagnostic and crash logs may be retained for up to 90 days.
Retained records contain only the legally required transaction data and can no longer be linked to you as an individual. For full details on how we handle your data, see our Privacy Policy.